Free UK shipping
Can I pre-order limited edition prints or be put on a waiting list? Limited edition prints are available for purchase as soon as they are released to anyone and everyone! We don’t operate a waiting list it is first come first serve! The best way to be kept up-to-date of availability, releases, and offers is through our newsletter sign up. We will set up an artwork collections subscription service in the future – so watch this space!
Is my artwork framed? The Artwork is not framed, it is delivered in strong cardboard tube with archival paper protection, and bubble wrap inside the tube to ensure your artwork arrives in perfect condition.
How do I get my artwork framed? Email us email@example.com and we will provide you with full details of our framing service.
Size guides? Please see the graphic on the product page where we have laid out all the different Artwork sizes next to a regular set of furniture for comparison.
How should I care for my artwork? This is an important question! Please see our Artwork Care Guide
Is my artwork going to go up in value? Creative Debuts collaborates with emerging artists. Our aim is to provide a launchpad to catapult the emerging artist into artworld superstardom. We seek artists that are dynamic and have a unique style. The artists we collab with are engaged and ambitious. You are supporting them, and you are also investing in artwork at an early stage that has been curated by us for its potential. Therefore your artwork could go up in value, particularly if it is limited edition.
Can I send as a gift? Watch this space! We will be launching gifting options soon. Sign up to the newsletter for updates.
Can I buy the same artwork anywhere else? If it is limited edition, it is exclusive to Creative Debuts. We also sell non limited edition prints from many of our artists. Check the product description to be sure!
Delivery & Returns
UK Mainland Delivery - Free standard delivery
Delivery to Europe outside the UK - £15
Delivery to Rest of the World - £25
We hope you are happy with the products you purchase from us. If something is not right, we can offer an exchange or refund. Simply send the product back to us in its original packaging within 28 days and we will gladly refund.
Discounted items are final and cannot be returned or exchanged.
Returned items must be sealed, resellable and be returned in original product packaging.
Returned items must have no visible signs of wear or use.
The cost of return shipping will be deducted from your refund unless the product is faulty.
How does shipping and delivery work? Once you have chosen the artwork you love the most and checked out on the Creative Debuts shop you will receive a confirmation email summarising your order. Our printing house will then get to work printing and packaging your art. As soon as they have finished, they log the order on our logistics system, and hand it over to our delivery and shipping partner. At this point you will receive an email confirming the delivery date.
How do I track my order? You will receive an email confirming the delivery date from our delivery and shipping partner with a tracking number. Help! I think my order is lost! Think your order might be lost in transit? Although we are quoted 5 business days for delivery from our couriers, sometimes they can’t deliver within this timeframe. When this is the case, your tracking number may update to advise of a ‘delayed’ delivery date. If your item still hasn’t been delivered within 5 days, please contact us and we can launch an investigation. *Please note: Once we pass your order to our courier, your package is with a different provider. We completely understand delays are frustrating, however once your order is with the courier, any issues need to be investigated by our courier. We can contact them on your behalf to resolve any issues. Please be assured, we will always do our best to get the issue sorted as quickly as possible for you. Can I change my address? If you have accidently sent artwork to the wrong address we can help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you. *Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!
Do you ship internationally? Yes! Choose your delivery country from the dropdown when checking out. How long will my art take to arrive? For UK shipping we use a third-party delivery and shipping provider, and it should take 5 days to arrive with you from the point at which you order. International delivery times will vary on the shipping options available to us at the time, and the region that you are shipping to.